Frequently Asked Questions

Perchat uses advanced encryption protocols, strict access controls, and regular security audits to protect your data. The Enterprise version also allows businesses to keep all AI training and user data within their infrastructure.

Yes, Perchat integrates seamlessly with platforms like HubSpot, Zendesk, and other CRMs, ticketing systems, and communication tools, ensuring smooth workflow continuity.

Perchat’s voice modality feature uses AI-trained, personalized replicas of your agents’ voices, enabling real-time voice interactions that feel human, accessible, and engaging.

Absolutely! You can fully customize the chat interface, voice personas, and even digital avatars to align with your brand identity and customer engagement goals.

Perchat integrates content from websites, articles, PDFs, and other sources to provide your chat agents with comprehensive information for accurate and informed responses.

Yes, Perchat is scalable and suitable for businesses of all sizes, offering tailored solutions to meet your specific customer support needs.

No, Perchat is designed for quick and hassle-free setup. Our platform connects to your content and systems without the need for extensive training or technical expertise.

Perchat adheres to GDPR, CCPA, and HIPAA standards, ensuring all customer interactions are confidential and fully protected.

We offer 24/7 customer support, along with detailed documentation and onboarding assistance to ensure you get the most out of Perchat.